Retreat Central, LLC is committed to developing long-lasting relationships based on trust. In furtherance of this goal, Retreat Central, LLC will do everything in its power to ensure that your right to privacy is maintained and protected. This website is not directed at children under 16 years of age.
INFORMATION WE COLLECT
Retreat Central, LLC may request or collect personal information from online users in a variety of ways, including through online forms for ordering our services, and other instances where users are invited to volunteer such information. The data we collect is information that identifies you personally, such as:
- Your name
- E-mail address
- Postal address
- Telephone Number
- Fax Number
WHAT ARE COOKIES?
A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Retreat Central, LLC to track user preferences while the user is visiting the website. They also help to minimize load times and help with server processing. Persistent cookies may be used by Retreat Central, LLC to store, for example, whether you want your password remembered or not, and other information. Cookies used on the Retreat Central, LLC website do not contain personally identifiable information.
Like most standard websites, Retreat Central, LLC may use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
HOW WE USE THIS INFORMATION
Retreat Central, LLC may use the personally identifiable information we collect to contact customers regarding products and services offered by Retreat Central, LLC and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising, and sales efforts. Retreat Central, LLC will not in any way share this information with a third party either for free or by selling it, unless you specifically authorize such disclosures.
Retreat Central, LLC will take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that this information cannot be read over the Internet.
DISCLOSURE OF INFORMATION
Retreat Central, LLC may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. If Retreat Central, LLC is sold, the information collected from users may be transferred to the new owners.
SPECIAL OFFERS AND UPDATES
Our customers and users will occasionally receive newsletters or e-mails with information on services and/or special offers. Out of respect for the privacy of our users, Retreat Central, LLC gives our customers and users the opportunity to opt-out from receiving these types of communications.
On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order, subpoena, or other legal process served on Retreat Central, LLC.
MAINTENANCE OF INFORMATION
The information provided to Retreat Central, LLC is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Retreat Central, LLC. Retreat Central, LLC employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Retreat Central, LLC.
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet cafe, but even when using your private computer in your home.
Retreat Central, LLC takes pride in the quality of the services that we sell. We understand that the decision to purchase our services is not only a financial decision, but is also an emotional investment for you and your family. That is why we are committed to the best customer service possible. We want you to be completely happy with your purchase. If there is a problem with your purchase, we will do what it takes to address the issue.
CANCELLATION POLICY ON PURCHASES MADE THROUGH THIS WEBSITE
Retreat Central, LLC requires a minimum of twenty-four (24) hours’ notice of cancellation on any services purchased through this website. Notification for instance, in person, via email, mobile phone, text message, and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a $50 charge to cover any subsequent administrative expenses.
TERMINATION OF AGREEMENTS AND REFUNDS POLICY
Both Retreat Central, LLC and the customer have the right to terminate any Services Agreement purchased through this website, for any reason. No refunds shall be offered, where a Service is deemed to have begun, and is, for all intents and purposes, underway. Any monies that have been paid to Retreat Central, LLC, which constitute payment in respect of the provision of unused Services, shall be refunded.
WARRANTIES AND DISCLAIMERS
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, Retreat Central, LLC:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website; and,
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Retreat Central, LLC of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
Retreat Central, LLC does not however exclude liability for death or personal injury caused by its negligence.
Retreat Central, LLC disclaims any oral representations about the services offered on this website. All terms of any agreement between the Retreat Central, LLC and any customer shall be set forth in a separate writing intended by the parties as a final expression of their agreement.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Any current promotions offered by Retreat Central, LLC cannot be combined with any other company created offers.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this website or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under any Agreement. No waiver of any of the provisions of any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of The United States govern these terms and conditions. By accessing this website [and using our services] you consent to these terms and conditions and to the exclusive jurisdiction of Texas courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Retreat Central, LLC to enforce any of the provisions set out in any agreement between Retreat Central, LLC and you the customer, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of any agreement or any part thereof, or the right thereafter to enforce each and every provision in that agreement.
NOTIFICATION OF CHANGES
Your accessing of this website and/or undertaking of a booking or agreement indicates your understanding, agreement to and acceptance of the terms and conditions set forth herein. Your statutory Consumer Rights are unaffected.